Dear Clients and Patients:
I’m writing to let you know that we are here to help you through this tough time.
While this COVID-19 pandemic disrupts our normal lives, we want to provide you with reassurance that Medical District Veterinary Clinic is available to help when your pet has needs. At the same time, as members of the medical community, we have an obligation to help protect the health and safety of our community.
We as veterinarians have taken an oath not only to protect the health and welfare of animals, but also to promote public health. Currently, we are in a public health crisis, and we want to encourage all our clients to do their part and stay home whenever possible.
Due to this crisis, we are working with limited staff and practicing social distancing wherever possible. We have made the following changes to our procedures so that we can meet our clients’ needs while adhering to guidelines for limiting the spread of COVID-19.
- We are seeing urgent appointments only.
- All owners will be asked to wait in their car during appointments. Doctors will communicate exam findings over the phone and discuss diagnostics.
- Payment will be collected over the phone, and the pet will be returned to the car after procedures are completed.
- Puppy and kitten vaccines: We feel these vaccines are very important to the health and safety of these patients and should be continued on recommended normal schedule.
- Adult pet vaccines: Although vaccines are very important, some vaccinations could be postponed 1 to 2 months, especially for dogs with limited social interaction. If your pet is due for vaccinations, please call us to discuss scheduling options.
- Medication pick-up: Curbside service is now available. The owner will be asked to pay over the phone, and medications will be brought to the car.
Thank you for your understanding as we navigate this difficult time. We hope to resume normal operation in early May and will keep you updated as the situation evolves.
If you need additional resources please refer to our Pet FAQ’s.
Drew Sullivan, DVM