Introducing Telemedicine for Patients

Due to the extended stay-at-home order, starting Monday, April 13, Medical District Veterinary Clinic will offer telemedicine appointments to continue to support our clients.

Please review the following information before you schedule an appointment:

  • All telemedicine appointments are for established patients who have been seen within the past 12 months. These patients have a current Veterinary-Client-Patient Relationship (VCPR), making telemedicine a legally acceptable form of care
  • Telemedicine appointments can be scheduled for non-emergency sick patients. For example: skin issues, ear infections, lameness, management of chronic conditions, diarrhea, and behavior issues. These appointments will be a convenience for clients, will allow doctors to service more of our clients, and will decrease person-to-person contact.
  • Telemedicine appointments can be scheduled:
    • If the patient is sick and the client is also sick/quarantined/has been exposed to illness
    • If the pet is ill and the client cannot come into the clinic for other reasons
    • If the pet’s illness is not emergent but should be discussed with a doctor
  • Telemedicine appointments will be available Mondays, Wednesdays, and Fridays, between 8 am and 12 pm. (This may change based on demand.)
  • The cost of telemedicine appointments is $30.
  • If during the telemedicine appointment, the doctor deems that the pet should be physically seen, the $30 telemedicine fee will still apply. The exam fee for the in-clinic appointment will be discounted to $40 (from $62) if the in-clinic appointment is scheduled and seen within 72 hours of the telemedicine appointment.

Photo by Andrea Piacquadio from Pexels

We’re Here to Support You

Dear Clients and Patients:

I’m writing to let you know that we are here to help you through this tough time.

While this COVID-19 pandemic disrupts our normal lives, we want to provide you with reassurance that Medical District Veterinary Clinic is available to help when your pet has needs. At the same time, as members of the medical community, we have an obligation to help protect the health and safety of our community.

We as veterinarians have taken an oath not only to protect the health and welfare of animals, but also to promote public health. Currently, we are in a public health crisis, and we want to encourage all our clients to do their part and stay home whenever possible.

Due to this crisis, we are working with limited staff and practicing social distancing wherever possible. We have made the following changes to our procedures so that we can meet our clients’ needs while adhering to guidelines for limiting the spread of COVID-19.

  1. We are seeing urgent appointments only.
  2. All owners will be asked to wait in their car during appointments. Doctors will communicate exam findings over the phone and discuss diagnostics.
  3. Payment will be collected over the phone, and the pet will be returned to the car after procedures are completed.
  4. Vaccinations:
    • Puppy and kitten vaccines: We feel these vaccines are very important to the health and safety of these patients and should be continued on recommended normal schedule.
    • Adult pet vaccines: Although vaccines are very important, some vaccinations could be postponed 1 to 2 months, especially for dogs with limited social interaction. If your pet is due for vaccinations, please call us to discuss scheduling options.
  5. Medication pick-up: Curbside service is now available. The owner will be asked to pay over the phone, and medications will be brought to the car.

Thank you for your understanding as we navigate this difficult time. We hope to resume normal operation in early May and will keep you updated as the situation evolves.

If you need additional resources please refer to our Pet FAQ’s.

Drew Sullivan, DVM
Medical Director

Reduced Service: Seeing Sick Patients Only

The situation is very fluid. Please check this post or our Facebook page for updates.

Last updated March 17.

With recent developments in COVID-19, Medical District Veterinary Clinic is implementing reduced service in order to keep our staff, clients, and community safe. (Remember, your pets are not at risk from COVID-19, but having people bringing their pets to a public place increases the risks for people.)

We will continue to see SICK patients only; wellness and routine procedures will be postponed.

If your pet is due for a crucial vaccine, such as rabies, and your pet goes to daycare or boarding, please contact us to find out if an exception can be made.
If you have a fever, cough, sore throat, or possible exposure to COVID-19, please do not come to the clinic. Arrange for someone else to bring your sick pet to see us.
Stay safe! We all need to work together—but at least 6 feet apart—to implement these public health measures.

Thank you for your understanding and cooperation! We have the best clients in Chicago! ♥

Thanksgiving Holiday Hours 2019

Our clinic will close at 4 pm on Wednesday, Nov. 27, for the Thanksgiving holiday. We reopen at 7 am on Saturday, Nov. 30.

Wishing everyone a warm and happy holiday!

If you need emergency veterinary care while we are closed, please visit MedVet Chicago, 3123 N. Clybourn Ave., Chicago; (773) 281-7110.

[dog near gourds]

National Bring Your Cat to the Vet Day

anastasia the cat

August 22 is National Bring Your Cat to the Vet Day, which is the purr-fect opportunity to schedule your cat’s routine check-up with us.

Around 83% of cats visit the veterinarian before their first birthday, but more than half don’t return until they become sick or are in pain. When we see our feline patients more regularly, we can positively affect their long-term health by detecting health concerns sooner.

Below are key reasons why it is important to bring your cat for an annual exam:

Cats Age Very Quickly Compared to Humans

A cat reaches the human age of 15 during its first year, and 24 by its second year. Each year after, your cat ages approximately 4 “human years” for every calendar year. Therefore, annual veterinary care is crucial because a lot can happen in 4 years.

Cats Are Masters of Hiding Illness and Pain

Your cat could be developing a health condition long before you notice anything is wrong. You may not recognize some behavior changes as being significant, but subtle or minor changes may help to uncover hidden issues. It is very important for us to see your cats on a regular basis because we are trained to detect a problem before it advances or becomes more difficult to treat.

Obesity

Over half of all cats are overweight or obese. We like to check your cat’s weight at each visit and provide recommendations to help keep your cat at its ideal weight. A few extra pounds can put your cat at risk for conditions such as diabetes, heart, respiratory, joint, and kidney disease.

Dental Disease

Adult cats have 30 teeth, which equates to a lot of dental care! Periodontal disease is considered the most prevalent disease in cats three years of age and older, and often there are no obvious signs of dental disease.

Most cats with dental disease still eat without a noticeable change in appetite, so it is very important perform routine oral examinations before the disease has progressed to the point of obvious illness.

Preventative Care Is Better Than Reactive Care

Information discussed, along with a thorough physical exam, allows us to create a plan to help your cat remain healthy. Regular exams can help avoid medical emergencies since we can often detect conditions or diseases long before they become significant, painful, or more costly to treat.

Please visit www.catvets.com/cat2vetday for more valuable tips on how to reduce stress during veterinary visits and make the visit as pleasant as possible for your cat.

Amber Slaughter, DVM
Medical District Veterinary Clinic

Pictured above: Anastasia, 15 weeks old, recently came to see us for her first vet visit.  

Veterinary Technicians, Connect with Us!

[tech connecting with puppy patient]

Are you ready to put your clinical skills, communication skills, and caring into practice at a clinic committed to delivering the best veterinary service? The University of Illinois Medical District Veterinary Clinic in Chicago seeks a veterinary technician to be part of our patient-centered, client-focused team.

This full-time (37.5-hour week), civil-service (contract) position requires successful completion of a veterinary technology program accredited by the American Veterinary Medical Association (veterinary technician – general) or one year of professional experience and certification as veterinary technician by the Illinois Department of Financial and Professional Regulation. The University of Illinois offers generous vacation and sick leave benefits.

View classification specifications:
https://www.sucss.illinois.gov/documents/ClassSpecs/htm/spec4080.htm

Please submit a cover letter, resume and contact information for three references to:
Keri Dean
Veterinary Medicine HR
keridean@illinois.edu
(217) 244-9271

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a written contingent offer.

Illinois is an Affirmative Action/Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity (inclusiveillinois.illinois.edu).

Holiday 2017 Schedule Changes

sleeping kitten

Note these changes when scheduling your next appointment

With holiday season upon us, we wish everyone some quality time with friends and family, as well as a little R&R. The Medical District Veterinary Clinic will have some extra days off and reduced hours. (Please note that we are also closed on Sundays.) Here is our holiday schedule:

Thanksgiving Break

Closed: Thursday, Nov. 23, and Friday, Nov. 24.

We will resume normal hours on Saturday, Nov. 25.

Christmas Break

Closed: Monday, Dec. 25, and Tuesday, Dec. 26.

Reduced hours: We will be open 9 a.m.-5 p.m. on Wednesday, Dec. 27, Thursday, Dec. 28, and Friday, Dec. 29.

New Year’s Day

Closed: Monday, Jan. 1

We will resume normal hours on Tuesday, Jan. 2.

Join Our Team: Office Administrator Position Open

puppy at desk

Work for an amazing clinic that has a close bond with its patients and clients. (Just see all of our positive reviews on Facebook and Yelp!) The University of Illinois Medical District Veterinary Clinic in Chicago seeks an Office Administrator to provide administrative support and assistance to the Director of the Medical District Veterinary Clinic and College of Veterinary Medicine finance staff.

This position requires a high school diploma and four years of progressively responsible experience in an office support setting that requires the use of judgment and initiative, and the ability to operate computer systems utilizing various office software packages, OR two years providing specialized support regarding programs, policies and procedures related to the work of the principal(s).

View classification specifications: https://www.sucss.illinois.gov/specs/detail.aspx?ID=2812&osm=c19

Please submit a cover letter, resume and contact information for three references to:
Keri Dean
Veterinary Medicine HR
keridean@illinois.edu
(217) 244-9271

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a written contingent offer.

Illinois is an Affirmative Action/Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity (inclusiveillinois.illinois.edu).

Medical District Veterinary Clinic Is Growing

buildling exterior

Dear Friends,

As some of you may have heard, as of December 9, Veterinary Specialty Center will no longer be providing emergency and specialty services at the location next door to Medical District Veterinary Clinic.

While we have enjoyed a working relationship with VSC at Illinois over the past four years, the change does allow us to focus completely on the health and wellness needs of our primary care patients and their families.

Within the next month we will be adding a third doctor, Dr. Amber Slaughter. Dr. Slaughter is originally from Oak Park, but is currently practicing in Seattle, Wash. We are excited that she will be moving back to Chicago and joining our team.

The addition of Dr. Slaughter will allow us to have more available appointments, and we will be exploring the possibility of extended hours. We will let you know very soon what our recommendation will be for our clients who need afterhours care for their pets.

We thank you for your loyalty to Medical District Veterinary Clinic and the University of Illinois College of Veterinary Medicine. We promise to continue to serve you and your pets with the highest level of care and compassion.

If you have any questions regarding this change, please don’t hesitate to give us a call.

Sincerely,

Dr. Drew Sullivan and Dr. Brett Grossman

Thank You, Vet Techs!

vet techs

Veterinary technicians are vital to our practice and to the care of your pets. If we were to compare a veterinary technician to a position in the human medicine field, they play a role very similar to a registered nurse (RN). October 16-22 was National Veterinary Technician Week. I would like to let our clients know how much we appreciate all our technicians do for us.

The following is a short list of the many duties they perform: providing client education on wellness care, behavior recommendations, nutritional recommendations, preparing animals for exams or surgery, monitoring animals during surgery, collecting lab samples, running laboratory test, taking X-rays, administering medications and vaccines, and maintaining patient records.

Here at Medical District Veterinary Clinic we are fortunate to have six certified veterinary technicians on staff. Thank you to our amazing team: Candace Crawford, Kelsie Dolezal, Alexandra Garcia, Kyleen Linsemeyer, Crystal Redinger, and Priscilla Wegrzyn. Next time you are in let them know how much you appreciate them—this clinic would not be the same without them. See our profiles of them on our Facebook page.

Drew Sullivan, DVM, Director
Medical District Veterinary Clinic